Frequently Asked Questions

Leafy Vault is an online product catalog for adults 21+. Customers can compare THC drinks, gummies, flower, vapes, tinctures, CBD products, and other formats before ordering.

Leafy Vault is for adults 21 and older. Age or identity verification may be required as part of ordering or fulfillment.

Leafy Vault accepts online orders from customers across all 50 states. Product and destination eligibility are confirmed during checkout because not every item can necessarily be fulfilled to every address.

Requirements can depend on the exact product and destination. Review the product page and the information requested during checkout rather than assuming one rule applies to every item.

The checkout offers Standard Shipping (3–5 business days), Express Shipping (1–2 business days), Next-Day Shipping, and priority same-day service where available. Timing is an estimate and depends on the destination and selected option.

Standard Shipping is free, Express Shipping is $7.99, Next-Day Shipping is $14.99, and Priority Same-Day Delivery is $19.99 where available. The product subtotal must reach $100 before shipping.

Tracking information is sent by email when it is available. Keep your order reference and use the contact page if you need help with an order update.

Absolutely. All orders ship in plain, unmarked packaging with no indication of the contents. Your privacy is our priority.

Open the exact product page for its current description, package information, available variants, and price. Follow the label and manufacturer directions supplied with the item.

We carry a full range of cannabis products including flower, pre-rolls, vape cartridges, edibles (gummies, chocolate, beverages), tinctures, topicals, concentrates, soft gels, and accessories.

Yes. Use the dedicated CBD collection to browse available CBD gummies, tinctures, topicals, and other formats. Check the exact product page and package for item-specific cannabinoid information.

Store products in a cool, dry place away from direct sunlight. Keep all products in their original sealed packaging when not in use. Edibles should be kept out of reach of children and pets.

Unopened, unused products in original packaging may be returned within 30 days of delivery. Opened or used products cannot be returned for health and safety reasons. See our full Return Policy page for details.

Contact us immediately at info@leafyvault.com with photos of the damage and your order number. We will either ship a replacement at no cost or issue a full refund, including shipping charges.

After we receive and inspect your return (3-5 business days), refunds are processed within 3-7 business days depending on your payment method. Crypto refunds may take 5-7 business days; CashApp and Zelle refunds take 3-5 days.

We accept cryptocurrency (Bitcoin, Ethereum, USDT, USDC), CashApp, and Zelle. Visit our Payments page for detailed instructions on each method.

Due to federal banking regulations around cannabis, most credit card processors do not support cannabis transactions. Our alternative payment methods are secure, fast, and widely accessible.

If you overpay, the difference will be refunded to your original payment method. If you underpay, our team will contact you to arrange the remaining balance before your order is shipped.